DBS customers in Singapore can use different contact channels depending on the issue. For general personal banking enquiries, the DBS hotline is 1800 111 1111, or +65 6327 2265 when calling from overseas. Fraud, scam and lost-card reports use a separate 24-hour line: 1800 339 6963, or +65 6339 6963 from overseas. DBS also provides dedicated numbers for loans, wealth management and business banking. Branch opening hours vary by location, so branch-specific hours should be checked separately before visiting.
General Banking: 24/7
Fraud & Lost Cards: 24 Hours
Overseas Calling
Digital Support
1800 111 1111
+65 6327 2265
1800 339 6963
+65 6339 6963
12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore 018982
DBS Contact Us
DBS Singapore Hotline and Customer Service Numbers
Use the contact number that matches the service you need. DBS publishes separate lines for urgent fraud reporting, everyday banking, loans, wealth management and corporate banking.
| Service | Singapore Number | From Overseas | Published Service Hours | Use For | Official Verification |
|---|---|---|---|---|---|
| DBS General Enquiries | 1800 111 1111 | +65 6327 2265 | 24/7; 12am–8am limited to emergency assistance | General personal banking, account enquiries and non-urgent customer service | DBS contact page |
| Fraud, Scam & Lost Cards | 1800 339 6963 | +65 6339 6963 | 24 hours | Suspected fraud, scam-related transactions and lost or stolen cards | DBS scam defence |
| Non-Urgent Card Service | 1800 111 1111 | +65 6327 2265 | General hotline available 24/7; overnight service limited to emergencies | Damaged-card replacement and general card servicing; digital card services are also available | DBS Cards FAQ |
| Housing, Car & Renovation Enquiries | 6333 0033 | +65 6333 0033 | Mon–Fri 9am–5:30pm; Sat 9am–12:30pm; excluding public holidays | Housing, car and renovation loan enquiries | DBS loan contact |
| DBS Wealth Management | 1800 221 1111 | +65 6221 1111 | Check current servicing availability with DBS | DBS Wealth Management phone banking and customer enquiries | DBS wealth contact |
| Corporate / SME Banking | 1800 222 2200 | +65 6222 2200 | Mon–Fri 8:30am–8:30pm; excluding public holidays | DBS business banking, SME banking and phone-banking enquiries | DBS SME support |
No matching rows found.
DBS can change hotline routing, servicing hours or specialist contact channels. Confirm time-sensitive contact details on the official DBS contact page before calling.
Which DBS Number Should You Call?
1800 111 1111
Use for normal DBS personal banking enquiries. From overseas, call +65 6327 2265.
1800 339 6963
Use the dedicated 24-hour reporting line for suspected scams, fraudulent transactions or urgent security concerns.
1800 339 6963
Use the fraud and lost-card line, or block the card immediately through DBS digital services if you still have secure account access.
1800 222 2200
Use for DBS Corporate and SME Banking enquiries. Overseas callers can use +65 6222 2200.
DBS Fraud, Scam and Lost Card Hotline
DBS publishes 1800 339 6963 as its 24-hour Singapore hotline for fraud, scams and lost cards. Customers calling from outside Singapore can use +65 6339 6963. This is the contact route to use when the issue is urgent rather than a normal account-service question.
If you suspect an unauthorised transaction, scam or account compromise, use DBS’s official website, digibank app or published hotline. DBS states that its staff will not ask customers to disclose login credentials, card information, OTPs or Digital Token approvals through unsolicited messages or calls.
DBS also provides digital card controls for blocking and replacing cards. A damaged card that has not been lost or compromised can be handled through digital card services or the general DBS customer-service line.
DBS Bank Singapore Main Office Address
DBS Bank Ltd.
DBS Asia Central @ Marina Bay Financial Centre Tower 3
12 Marina Boulevard
Singapore 018982
View On Google Maps
DBS Singapore office listing
The 12 Marina Boulevard address is DBS Bank Ltd.’s Singapore main office. It should not be treated as a replacement for a customer branch locator. For retail counter services, available services and branch-specific opening times, use the DBS branch opening hours directory.
DBS Singapore Opening Hours
DBS does not use one opening-hours schedule for every branch. Hours differ by location and branch type, and some branches provide selected services rather than a full counter-service range. Public holidays, temporary closures and service changes can also affect published hours.
The DBS general enquiries line is available 24/7. Between 12:00am and 8:00am, DBS states that service is limited to emergency assistance.
Check the official DBS branch locator before travelling. Branch hours are location-specific and should not be inferred from the hotline schedule.
For weekend access, the separate Saturday banking hours page explains the difference between banking days and branches that choose to open on Saturdays.
DBS Digital Customer Service Options
Many routine requests can be handled without calling a hotline. DBS provides self-service options through digibank and its online Help & Support pages, while its messaging tools can handle general enquiries and authenticated account-related questions.
Use online or mobile banking for balances, transfers, card management, account services and other supported transactions.
DBS allows customers to submit banking enquiries or feedback through its messaging channel. Authentication may be required for account-specific information.
DBS publishes self-service instructions for common account, card, transfer and profile-update requests.
Customers looking for bank identity, ownership and broader service information can use the DBS Bank Singapore profile.
DBS Card Support: Lost, Stolen, Damaged or Replaced Cards
The correct channel depends on the problem. A lost or stolen card belongs on the urgent fraud and lost-card route. A damaged card or routine replacement can be handled through DBS digital services or the general customer-service channel.
| Card Issue | Recommended DBS Contact Route | Number |
|---|---|---|
| Lost or stolen card | Fraud, scam and lost-card reporting hotline | 1800 339 6963 / +65 6339 6963 overseas |
| Suspected unauthorised card transaction | Fraud and scam hotline; DBS also provides card-dispute digital services | 1800 339 6963 / +65 6339 6963 overseas |
| Damaged card replacement | Digital card replacement or general customer service | 1800 111 1111 / +65 6327 2265 overseas |
| Routine card servicing | digibank, DBS digital card services or general hotline | 1800 111 1111 / +65 6327 2265 overseas |
Calling DBS Singapore From Overseas
Singapore 1800 numbers may not be accessible from every overseas network, so DBS publishes +65 alternatives for its main contact lines. The general DBS number from overseas is +65 6327 2265. For fraud, scams or lost cards, use +65 6339 6963.
International call charges depend on the caller’s mobile or telephone provider. If the issue is not urgent, DBS digital support may be more practical than an international voice call.
Contact DBS Safely
Use contact details from the official DBS website or the DBS digibank app rather than phone numbers supplied in unsolicited messages. DBS has warned customers about phishing messages that attempt to redirect them to fake support numbers or websites.
Compare the number with the official DBS contact page before sharing account information.
DBS states that bank staff will not ask for login credentials, OTPs or Digital Token approvals through unsolicited contact.
Do not wait for normal branch hours if there is an active fraud, scam or lost-card issue.
If a transfer-related query requires bank identifiers rather than customer service, the DBS Singapore SWIFT code page covers the separate routing-code intent.
Official Verification
Hotline numbers, overseas numbers and published servicing hours are based on the official DBS Singapore contact page. The 24-hour fraud, scam and lost-card number is also published in DBS security material. The main Singapore office address is listed by DBS as 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore 018982.
Phone routing, branch hours, digital support channels and specialist-team availability can change. Verify urgent contact information directly with DBS before relying on a saved number or an older screenshot.
FAQ
What is the DBS customer service number in Singapore?
The DBS general enquiries number is 1800 111 1111. From overseas, call +65 6327 2265.
Is the DBS hotline available 24 hours?
Yes. DBS states that its general enquiries line is available 24/7, but service between 12:00am and 8:00am is limited to emergency assistance.
What is the DBS fraud hotline?
For fraud, scams or lost cards in Singapore, call 1800 339 6963. From overseas, use +65 6339 6963. DBS lists this as a 24-hour reporting line.
What number should I call for a lost DBS card?
Call the 24-hour fraud, scam and lost-card line at 1800 339 6963, or +65 6339 6963 from overseas. If secure access is still available, DBS also provides digital options to block and replace cards.
What is the DBS Singapore main office address?
DBS Bank Ltd. lists its Singapore main office at 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore 018982.
What are DBS branch opening hours?
DBS branch opening hours vary by location and service type. Check the official DBS branch locator or the dedicated DBS branch directory before visiting.
